Frequently Asked Questions

📍How long does shipping take?

Shipping usually takes 5-10 business days, depending on your location.

↩️Can I return an item if it's damaged?

  • Absolutely! If your product arrives damaged, contact us immediately, and we'll arrange for a replacement or refund.
  • Also, we offer a 7-day return policy for unused products in original packaging.
  • To request a return, email us at mnpawfecthaven@gmail.com with your order number.

✈️Do you ship worldwide?

No! We currently only deliver within South Africa. We do not offer international shipping at this time.

💳Is my payment information secure?

Yes! We use secure payment gateways with encrypted transactions to protect your details.